Stemming from the results of occupational analysis this service defines the future scenarios and workforce job roles needed to ensure performances and safety aligned to the requirements of the sector.

Consulting related to Business Consultancy in the context of Manufacturing

Scope

Deep Blue developed an innovative service for defining skills, and competencies required by future occupational profiles. Stemming from the results of occupational analysis this service defines the future scenarios and workforce job roles needed to ensure performances and safety aligned to the requirements of the sector. This has been successfully applied to manufacturing and aviation.

The fourth industrial revolution (digital industry) combined with artificial intelligence and data science is designed for improving efficiencies whilst reducing costs. Despite these changes, the human being will remain in a key dominant role, because it is not expected that humans, will be substituted entirely by autonomous technology in the foreseeable future. Mechanical intelligence, for instance, is limited to the selection of predefined options, while human creativity, flexibility, the ability to learn and to improve are required to design and configure systems, processes, and products even in exceptional situations. This innovative service allows us to explore the potential of the technologies in several working settings in the near future and to design the role of humans together with intelligent devices, intelligent systems, and intelligent automation towards safe and efficient working environments.

Approach

Deep Blue will conduct a four-step iterative process following different areas of investigation. The approach mostly undertaken foresees part of the process to be conducted remotely, where Deep Blue starts getting acquintenced with workers through vis-a-vis interviews and brainstorming sessions, while another part of the process is generally conducted onsite, through visits and observations directly in the field.

To compensate for the impossibility to travel during COVID-19, remote study protocols have been developed for conducting user research and studying the user experience (e.g., remote visual interviews, virtual simulations for conducting usability assessments). In addition, Deep Blue is currently developing tools for automatic data collection that is not intrusive (i.e., no shadowing/no external observers on the production floor, less security, and safety issues to mitigate) and more objective and less impacted by the judgment of the observer.

Outcome

By adopting a human-centered design approach and a backcasting technique, and multi-criteria analysis this service allows to depict the near future, the main technological innovations introduced, the way work could change, and derive the new profiles needed to work effectively, efficiently, and safely in future scenarios.

 

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